In order to put your mind at ease before you receive your treatment in the comfort of your home, we have answered our most frequently asked questions below.
Which areas do you serve?
We offer our mobile spa services in the following cities:
Pointe-aux-Trembles, Tétreaultville, Montreal-East, Anjou, Charlemagne, Montreal-North, Repentigny, Riviere-des-Prairies, Saint-Leonard, Mercier–Hochelaga-Maisonneuve, Rosemont, Villeray–Saint-Michel–Parc-Extension, Lachenaie, Ahuntsic-Cartierville, Boucherville, Le Plateau-Mont-Royal, Saint-Laurent, Terrebonne.
Where are you located?
Along with our mobile services, we also offer our spa treatments in Pointe-aux-Trembles.
Is there an extra charge if you come to my home?
Prices are the same as those shown on this website if you are located less than 15 minutes away from our location in Montreal-East. If you are located 15 minutes away from our location, there is a slight $5 surcharge. If you are located 30 minutes away from our location, a slight $10 surcharge is added. The value of the treatments you choose should be $50 or more. Parking fees may apply.
Please take note that there are no extra travel fees for permanent makeup and microblading that are done in your home.
Which forms of payment do you accept?
You can pay for your treatments cash, by e-mail money transfer or by credit card.
How early do I have to book in advance?
We recommend taking your appointment as soon as you are sure of your schedule but at least one to two weeks ahead of time.
Is it customary to tip?
In appreciation for our service, gratuities may be given at your discretion but please do not feel obligated to do so.
What if I am running late for my appointment?
Please advise us as soon as you know that you will be delayed. We will do our best to accommodate you. Please take into account that treatments may be delayed if they are scheduled during rush hour.
What if I do not feel comfortable?
If, at any time you are not at ease please advise us promptly. Your comfort is our primary concern. We encourage you to communicate any of your special needs or preferences.
What if I have health conditions?
Any concerns relating to pregnancy, impaired mobility, allergies, recent surgeries or medical conditions, should be first discussed with your physician. Please discuss any concerns you may have with us on the phone prior to your appointment.
What do I do if I have any cold or flu symptoms or if I feel unwell the day of the appointment?
Kindly contact us to reschedule your appointment.
How do I get ready for my appointment?
Please make sure to cleanse your face before your makeup application.
Please make sure to wash and dry your hair the night before your appointment.
How do I book an appointment?
You may call or text us at (514) 607-4943. For your convenience, you may also e-mail us at [email protected]
Do you bring all your materials with you?
Yes, we are equipped with all the supplies that are needed for your treatment, including a professional massage table.